Impeccable service and attention to details as expected of every Haidilao branch. They hire and train some of the best service staff which I can only compare it to Japan level of service excellence.
As usual, the soup base is has that standard Haidilao taste and the selection of dishes is remarkable. The marbling of the meat, the freshness of the vegetables and selection of dipping sauces are to be commended.
Of course, all these comes at a premium price. At Haidilao, you'll expect to pay an upward of $100 to $200 for two person if you are to order their best selection of meats. However, during my recent visit for lunch, they seem to have adopted lunch sets which proves to be more economical and it has a balance of meat and vegetables.
Safe distancing measures are taken seriously but at no cost to the staff service. Highly recommend this place if you crave for chinese hotpot.
Brought my daughter for Hai Di Lao lunch last weekend to cheer her up…. While she shared her problems with me, she cried & that caught the attention of the service staff whom was assigned to serve our table…
She brought back a plastic bag that contains a toy…. Later she came back with a paper bag full of robots & pop corns…. When we finished our meal she came with a plate of cut honeydew 🍀
Before we left, she told my girl in Mandarin “Dun be sad. Everything will be fine…” Her caring touch really warmed my daughter’s heart & also made her feel so much better.
Allow me to thank her via this platform 🙏
Thank you! Hua Hua of HDL Century Square 🙏 You are such an amazing person & I wish You All the BEST!
Came to celebrate my brother birthday.
Very good service as in all HDL, were given a complimentary Fruit Plate as birthday cake.
We love HDL !!!
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